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Frequently Asked Questions
Certified Auto Glass Technician Exam
Who is eligible for NGA's Certified Auto Glass Technician exam?
Candidates for certification must have been employed as an auto glass
technician for the appropriate number of months or years. The minimum
requirements are:
*Certified Auto Glass Technician (CAGT): minimum of six months
work experience in the auto glass industry as an auto glass installer.
*Certified Master Auto Glass Technician (CMAGT): minimum of three
years work experience in the auto glass industry as an auto glass installer
plus a valid Certified Auto Glass Technician certification.
What does it mean to be certified by the National Glass Association's
Certified Auto Glass Technician Program?
As a certified NGA Auto Glass Technician, you have passed an NGA examination
for the level(s) at which you are certified and that you have met industry
standards for basic knowledge in the examination level you passed. You
will receive a wallet identification card, six uniform patches, a certificate,
a free subscription to AutoGlass(R) and access to "Certified Only" products.
How will I know when to renew my certification?
NGA certification requires renewal every three years. NGA will notify
you and your employer in writing approximately 60-90 days before the
expiration of your certification, so that you may renew your certification.
If a candidate's certification status is still current at the time of
renewal, the candidate can proceed to the next level. If a candidate's
certification has expired by the time of renewal, the candidate must
renew at the expired certification level.
What are the privileges of NGA certification?
NGA certified installers have the right to use (in accordance with specific
licensing regulations) the credentials for the certification level you
have achieved: Certified Auto Glass Technician (CAGT) or Master Auto
Glass Technician (CMAGT); the right to display the appropriate uniform
patch; the right to purchase optional certification products according
to your certification level.
Why should my company's technicians be NGA certified?
Consumers
are more comfortable with individuals who are licensed or certified.
NGA is leading the way in the auto glass industry by providing a challenging
certification program, which remains current and viable. This program
helps ensure that those individuals wearing the "NGA Certified Patch"
are knowledgeable technicians. Auto glass companies with NGA certified
technicians can educate customers about the potential dangers for themselves
and their loved ones by having glass repaired or replaced elsewhere.
Frequently Asked Questions
Certified Auto Glass Technician/Master Combo Exam
What is the Certified Auto Glass Technician/Master Combo Exam?
The Certified Auto Glass Technician/Master Combo Exam is the opportunity
for eligible candidates to take both the Certified Auto Glass Technician
Exam and the Certified Master Auto Glass Technician Exam at one sitting.
Who is eligible to take the Certified Auto Glass Technician/Master
Combo Exam?
Certified auto glass technicians and certified master auto glass technicians
who wish to renew and/or upgrade their certifications. Non-certified
candidates who meet the time-in-industry (3 years) requirement to sit
for the Master Exam.
How long does the Certified Auto Glass Technician/Master Combo Exam
take?
Up to four hours are allotted. Most candidates will complete the exam
in about three hours.
How does the Certified Auto Glass Technician/Master Combo Exam process
work? (i.e., What happens at the test center?) The Combo Exam process
is similar to NGA's Certified Auto Glass Technician and Certified Master
Auto Glass Technician, with a few steps added. Here is how the process
works:
-Candidate arrives at test center.
-Test center personnel verify candidate's reservation, IDs and signature.
-Candidate sits at assigned PC and views exam introductory screens and
tutorial.
-Candidate completes Certified Auto Glass Technician Exam (Part I of
Combo Exam).
-Candidate receives score report (Pass/Fail).
-A passing score enables the candidate to continue with the Certified
Master Auto Glass Technician Exam (Part II of Combo Exam).
-A failing score stops the candidate from continuing and he/she can
choose to register with NGA to take the Technician or Combo exam again,
if desired.
-Passing candidate continues and completes the Certified Master Auto
Glass Technician Exam.
-Candidate receives score report (Pass/Fail).
-A passing score certifies the candidate at the Master level.
-A failing score certifies the candidate at the Technician level only.He/she
can then choose to sit for the Master Exam separately at a later time.
What are the benefits of taking the Certified Auto Glass Technician/Master
Combo Exam?
Opportunity to take two exams in one day Less time away from the workplace.
"No-risk" opportunity to sit for the Master exam. If a candidate fails
the Master, he/she will still be certified at the Technician level.
Why should my company's technicians be NGA certified?
Consumers are more comfortable with individuals who are licensed or
certified. NGA is leading the way in the auto glass industry by providing
a challenging certification program, which remains current and viable.
This program helps ensure that those individuals wearing the "NGA Certified
Patch" are knowledgeable technicians. Auto glass companies with NGA
certified technicians can educate customers about the potential dangers
for themselves and their loved ones by having glass repaired or replaced
elsewhere.
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