Philip J. James, CAE
NGA President & CEO

Education: B.A. English Literature, University of Arizona; M.P.A., George Mason University School of Public Policy; Certified Association Executive (CAE), 1981 to present

Career Highlights: Phil James has been President and Chief Executive Officer of the National Glass Association since August 1982. He began his career in city government in 1971, as the first Aide to the Mayor and City Council in Tucson, Arizona. In 1972, he was named Director of Community Relations for the City of Tucson.

In 1974, Phil accepted a position with the American Institute of Architects in southern Arizona and in 1975 joined the AIA’s California Council staff in San Francisco. In 1977, he was named Executive Director of the San Francisco-based California Association for Medical Technology, a position he held until coming to Washington, DC in 1982.

In addition to serving on various glass industry committees and boards, Phil is the American representative to the International Auto Glass Federation (InterAutoGlass), being elected chairman of the group in 2009, and the Asociacion de las Camaras del Vidrio del Mercosur (the Federation of Glass Associations of the Mercosur) in South America.

Phil maintains currency as a Certified Association Executive (CAE), a designation he first received in 1981. During his 1963-1966 U.S. Army military service, Phil served at duty stations in the Orient and Virginia.

Nicole Harris, CAE
Vice President & Publisher

Education: B.A. English, George Mason University; M.A. History, George Mason University; Certified Association Executive (CAE), 2003 to present 

Career Highlights: Nicole began her career at NGA in 1990 in the Publications Department as Editor in Chief.  In 1992, she was promoted to Publisher of NGA’s two publications, Glass Magazine and AutoGlass. In 1995, Nicole initiated the purchase of Window & Door magazine and spearheaded the leadership position of all three magazines in editorial excellence and advertising market share. As publisher, Nicole and her team are responsible for producing content for and about the industries served by NGA across three information platforms: print magazines, their corresponding websites--www.GlassMagazine.net, www.WindowandDoor.net, www.AutoGlassmagazine.net--and two electronic newsletters, e-glassweekly and WDweekly.  Prior to NGA, Nicole served as editor in chief of Destinations Magazine, a b2b travel magazine, and as head of the editorial content division of Spectrum Publishing, a full-service publishing and graphics company in Northern Virginia.

 

Denise M. Sheehan
Vice President, Industry Events

Education: B.S. Education/Speech Pathology, James Madison University
 
Career Highlights: Denise joined the NGA in September 1990 as Manager of Meetings and Expositions, eventually rising to her current position as Vice President of Industry Events. Denise and her team are responsible for managing and building the GlassBuild America trade show, which has been in Trade Show Week’s Top 200 largest trade shows in the U.S. for the past three years and has also earned recognition as one of the 50 fastest growing shows in America. In addition to GlassBuild America, the Industry Events department is responsible for managing the National Auto Glass Conference and other association-sponsored conferences and meetings, along with participation in various industry meetings/partnerships and trade shows in North America and internationally. Prior to joining the NGA, Denise spent 14 years as a senior executive with a well-respected employee placement/human resources firm in Washington, DC, starting as a placement counselor and eventually rising to the position of vice president and partner. This followed two years as a speech pathology therapist in rural Virginia, a position she held directly upon graduation from JMU.

 

David W. Walker
Vice President, Association Services

Education: B.A. Government, University of Notre Dame; M.B.A., Lake Forest School of Management; Duke University, Fuqua School of Management, Innovative Leadership Executive Management Program

Career Highlights: David Walker joined the National Glass Association as its Vice President of Association Services in September 2005. Since joining the NGA, David and his team have retooled and repositioned the association’s education, training and certification programs, and upgraded its member services offerings to be the best in the glass industry. Under his direction, the NGA has launched several successful innovations, including MyGlassClass.com, the Glazing Executives Forum, and online NGA Certification, and re-introduced the popular Glass Management Institute. David is responsible for NGA membership and marketing, and is a frequent contributor to NGA’s magazines, web sites, benchmark study articles and blogs. Prior to joining the NGA, David served the National Association of Manufacturers (NAM) for more than 20 years, most recently as Vice President of Marketing and Member Services.  Before that, David worked as assistant government affairs representative for the Amoco Corporation.  David is a proud graduate of the University of Notre Dame, and he earned his MBA with highest honors from the Lake Forest Graduate School of Management while working full-time.  He later graduated from the Innovative Leadership Executive Management Program at Duke University’s Fuqua School of Management.

 

Pamela S. Paroline 
Director of Administration & Finance

Education: Business Management, Bradford Business School, Pittsburgh, PA; Human Resource Certification, FCPS Adult Ed.
 
Career Highlights: Pam began working at NGA in 2005 as Director of Administration and Finance.  She and her team manage the day to day operations of accounting, office and facility operations, human resources and personnel.  Before joining NGA, she was Director of Program Administration for the Infant Adoption Awareness Training Program, a federal grant through the National Council for Adoption which trained over 14,000 healthcare professionals nationally.  Her career also includes working for syndicated columnist and journalist, Carl T. Rowan as well as serving as Executive Director of his scholarship program, Project Excellence, Inc.

 

Marc G. Doggett, CCP
Director of Information Technology

Education: B.S. Database Technology, Strayer University; M.S. Information Systems Technology, George Washington University School of Business; Certified Computing Professional (CCP), 1997 to present; CIO Certificate, George Washington University, 2011
 
Career Highlights: Marc joined the NGA in 1987 as UNIX Systems Administrator when NGA was one third its current size. He was promoted to Computer Operations Manager and subsequently as Director of IT in 2002. Marc oversees NGA's three-person IT department, including responsibility for network administration and database development efforts. Marc acquired mid-range and large IBM mainframe operations experience with Health Application Systems, Kaiser-Roth Corporation, Carolina Power & Light Company, George Mason University, and at the Times Journal Company, and has managed an extensive network in an AS/400 IBM environment with multiple Microsoft Servers for a staff of 150 at DHL Same Day. Member of both the Alpha Chi National and the Beta Gamma Sigma International honor societies, Marc was the recipient of the 2011 George Washington University School of Business ISTM (Information Systems Technology Management) Professional Achievement Award. Additionally, he was presented with a CIO (Chief Information Officer) Certificate from the GSA (General Services Administration) and the CIOC (Chief Information Officer's Council).