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Philip J. JamesPhilip J. James
NGA President & CEO

Education: B.A. English Literature, University of Arizona; M.P.A., George Mason University School of Public Policy

Career Highlights: Phil James has been President and Chief Executive Officer of the National Glass Association since August 1982. He began his career in city government in 1971, as the first Aide to the Mayor and City Council in Tucson, Arizona. In 1972, he was named Director of Community Relations for the City of Tucson.

In 1974, Phil accepted a position with the American Institute of Architects in southern Arizona and in 1975 joined the AIA’s California Council staff in San Francisco. In 1977, he was named Executive Director of the San Francisco-based California Association for Medical Technology, a position he held until coming to Washington, DC in 1982.

In addition to serving on various glass industry committees and boards, Phil is the American representative to the International Auto Glass Federation (InterAutoGlass), being elected chairman of the group in 2009, and the Asociacion de las Camaras del Vidrio del Mercosur (the Federation of Glass Associations of the Mercosur) in South America.

During his 1963-1966 U.S. Army military service, Phil served at duty stations in the Orient and Virginia.

Nicole HarrisNicole Harris
Vice President & Publisher

Education: B.A. English, George Mason University; M.A. History, George Mason University

Career Highlights: Nicole began her career at NGA in 1990 in the Publications Department as Editor in Chief. In 1992, she was promoted to Publisher of NGA’s two publications, Glass Magazine and AutoGlass. In 1995, Nicole initiated the purchase of Window & Door magazine and spearheaded the leadership position of all three magazines in editorial excellence and advertising market share. As publisher, Nicole and her team are responsible for producing content for and about the industries served by NGA and WDDA across multi-platforms in print and online including two websites and and electronic newsletters, e-glass weekly, e-glass products and WDweekly. Prior to NGA, Nicole served as editor in chief of Destinations Magazine, a b2b travel magazine. Nicole is a frequent speaker at industry and publishing conferences providing forecasts and business strategies for associations and their members.


Denise M. SheehanDenise M. Sheehan
Vice President, Industry Events

Education: B.S. Education/Speech Pathology, James Madison University
Career Highlights: Denise joined the NGA in September 1990 as Manager of Meetings and Expositions, eventually rising to her current position as Vice President of Industry Events. Denise and her team are responsible for managing, promoting, and building GlassBuild America: The Glass, Window and Door Expo, which consistently ranks in the Top 250 Largest Trade Shows in the U.S. for the past several years. In addition to GlassBuild America, the Industry Events department is responsible for managing other association-sponsored conferences and meetings, along with participation in various industry meetings/partnerships and trade shows in North America and internationally. Prior to joining the NGA, Denise spent 14 years as a senior executive with a well-respected employee placement/human resources firm in Washington, DC, starting as a placement counselor and eventually rising to the position of vice president and partner. This followed two years as a speech pathology therapist in rural Virginia, a position she held directly upon graduation from JMU.


James D. Gandorf, CAEJames D. Gandorf, CAE
Vice President, Association Services

Education: B.S. Psychology, Longwood University; Certified Association Executive (CAE) 2002 to present.
Career Highlights: Jim joined NGA in September 2012 as Vice President of Association Services. He has 14 years of senior management experience and 23 years overall in the non-profit arena, with substantial success in the areas of membership, educational conferences, certification and governance. Jim is a Certified Association Executive (CAE) and an active member of ASAE,with past service on ASAE’s Membership and Government Relations Sections.

At NGA Jim and his team are responsible for providing vibrant services and valuable benefits that support a growing membership base in both NGA and the Window and Door Dealers Alliance (WDDA). He is the official liaison for the association’s affiliated state organizations, supports NGA and WDDA member volunteer groups and promotes the interests of our members through legislative, regulatory and inter-industry advocacy.

Prior to joining NGA, Jim was Executive Director for the American Board of Opticianry (ABO) and National Contact Lens Examiners (NCLE). He also served as Executive Director for the Association for Education and Rehabilitation for the Blind and Visually Impaired (AER) and Associate Executive Director for the Mathematical Association of America (MAA). Notable past successes include launching a peer-reviewed research journal, revitalizing conferences and establishing psychometrically sound certification exams. During his military service, Jim served at duty stations in Germany and CONUS as a Captain on the M1A1 main battle tank.


Pamela S. ParolinePamela S. Paroline 
Director of Administration & Finance

Education: Business Management, Bradford Business School, Pittsburgh, PA; Human Resource Certification, FCPS Adult Ed.
Career Highlights: Pam began working at NGA in 2005 as Director of Administration and Finance.  She and her team manage the day to day operations of accounting, office and facility operations, human resources and personnel.  Before joining NGA, she was Director of Program Administration for the Infant Adoption Awareness Training Program, a federal grant through the National Council for Adoption which trained over 14,000 healthcare professionals nationally.  Her career also includes working for syndicated columnist and journalist, Carl T. Rowan as well as serving as Executive Director of his scholarship program, Project Excellence, Inc.


Marc G. DoggettMarc G. Doggett, CCP
Director of Information Technology

Education: B.S. Database Technology, Strayer University; M.S. Information Systems Technology, George Washington University School of Business; Certified Computing Professional (CCP), 1997 to present; CIO Certificate, George Washington University, 2011
Career Highlights: Marc joined the NGA in 1987 as UNIX Systems Administrator when NGA was one third its current size. He was promoted to Computer Operations Manager and subsequently as Director of IT in 2002. Marc oversees NGA's three-person IT department, including responsibility for network administration and database development efforts. Marc acquired mid-range and large IBM mainframe operations experience with Health Application Systems, Kaiser-Roth Corporation, Carolina Power & Light Company, George Mason University, and at the Times Journal Company, and has managed an extensive network in an AS/400 IBM environment with multiple Microsoft Servers for a staff of 150 at DHL Same Day. Member of both the Alpha Chi National and the Beta Gamma Sigma International honor societies, Marc was the recipient of the 2011 George Washington University School of Business ISTM (Information Systems Technology Management) Professional Achievement Award. Additionally, he was presented with a CIO (Chief Information Officer) Certificate from the GSA (General Services Administration) and the CIOC (Chief Information Officer's Council).