NGA President & CEO
Education: B.A. English, George Mason University; M.A. History, George Mason University
Career Highlights: Nicole began her career at NGA in 1990 in the Publications Department as Editor in Chief. In 1992, she was promoted to Publisher of NGA’s two publications, Glass Magazine and AutoGlass. In 1995, Nicole initiated the purchase of Window & Door magazine and spearheaded the leadership position of all three magazines in editorial excellence and advertising market share. As publisher, Nicole and her team are responsible for producing content for and about the industries served by NGA and WDDA across multi-platforms in print and online including two websites www.GlassMagazine.com and www.WindowandDoor.com and electronic newsletters, e-glass weekly, e-glass products and WDweekly. Prior to NGA, Nicole served as editor in chief of Destinations Magazine, a b2b travel magazine. Nicole is a frequent speaker at industry and publishing conferences providing forecasts and business strategies for associations and their members.
Philip J. James
NGA President & CEO, Emeritus
Education: B.A. English Literature, University of Arizona; M.P.A., George Mason University School of Public Policy
Career Highlights: Phil James has been President and Chief Executive Officer of the National Glass Association since August 1982. He began his career in city government in 1971, as the first Aide to the Mayor and City Council in Tucson, Arizona. In 1972, he was named Director of Community Relations for the City of Tucson.
In 1974, Phil accepted a position with the American Institute of Architects in southern Arizona and in 1975 joined the AIA’s California Council staff in San Francisco. In 1977, he was named Executive Director of the San Francisco-based California Association for Medical Technology, a position he held until coming to Washington, DC in 1982.
In addition to serving on various glass industry committees and boards, Phil is the American representative to the International Auto Glass Federation (InterAutoGlass), being elected chairman of the group in 2009, and the Asociacion de las Camaras del Vidrio del Mercosur (the Federation of Glass Associations of the Mercosur) in South America.
During his 1963-1966 U.S. Army military service, Phil served at duty stations in the Orient and Virginia.
Education: B.A., English, James Madison University
Career highlights: Jenni has more than 15 years’ experience in the glass and window and door industries, having served in the NGA’s Publications Department in various capacities since 1998. Most recently, Jenni was Editorial Director for Glass Magazine and Window & Door. As Content Director, she is responsible for developing content for all NGA / WDDA products and services, including publications, educational materials and training programs.
Marc G. Doggett, CCP
Director of Information Technology
Education: B.S. Database Technology, Strayer University; M.S. Information Systems Technology, George Washington University School of Business; Certified Computing Professional (CCP), 1997 to present; CIO Certificate, George Washington University, 2011
Career Highlights: Marc joined the NGA in 1987 as UNIX Systems Administrator when NGA was one third its current size. He was promoted to Computer Operations Manager and subsequently as Director of IT in 2002. Marc oversees NGA's three-person IT department, including responsibility for network administration and database development efforts.
Career highlights: Lynn joined NGA in 2014 as a veteran sales team leader, having served most recently as director of sales at Entertainment Publications HSP EP Acquisition. There, she created sales management systems and developed industry partnerships and client retention programs that earned her loyalty among her customers and annual sales gains. At NGA, Ishman leads the sales effort for all NGA\WDDA products and services.
Industry Events Director
Education: B.A., Communications,
University of Delaware
Career highlights: Prior to joining the NGA in 1996, Susan produced convention and trade show events for the American Society of Association Executives and the American Chemical Society. During her tenure with NGA, she has handled sales, promotion, operations, and logistics for GlassBuild America. Susan implemented the Innovative Product Pavilion, First-Time Exhibitor Program, and demonstrations on the trade show floor, as well as various special projects held at the event over the years. As Industry Events Director, Susan oversees customer service, floor plan management, vendor relations, association needs, and overall operations management of NGA\WDDA events.
Education: B.S., Journalism, University of Maryland
Career highlights: Beth began her career at NGA in 1996 in the Publications Department as Production Manager of Glass Magazine and AutoGlass. Window & Door was added the following year. She implemented the conversion to an all-digital workflow for the three magazines in 1998. Beth was promoted to Production Director in 2005, and in the beginning of 2009, took over advertising oversight of NGA’s weekly newsletters, e-glass weekly and WDweekly, as well as both magazine websites, GlassMagazine.com and WindowandDoor.com. Prior to joining NGA, Beth served as Director of Publications for the Federal Bar Association.
Pamela S. Paroline
Director of Administration & Finance
Education: Business Management, Bradford Business School, Pittsburgh, PA; Human Resource Certification, FCPS Adult Ed.
Career Highlights: Pam began working at NGA in 2005 as Director of Administration and Finance. She and her team manage the day to day operations of accounting, office and facility operations, human resources and personnel. Before joining NGA, she was Director of Program Administration for the Infant Adoption Awareness Training Program, a federal grant through the National Council for Adoption which trained over 14,000 healthcare professionals nationally. Her career also includes working for syndicated columnist and journalist, Carl T. Rowan, as well as serving as Executive Director of his scholarship program, Project Excellence, Inc.